Voxbi is a business phone system that runs in a browser tab, so a school or training provider gets department routing, an academic-calendar schedule, and enrolment-peak queues without a server or an engineer visit. Build your call flow yourself, add seasonal staff when you need them, and keep caller data in the EU.
A ten-second check before you read on.
Enrolment, results days, and the start of term can drive calls three or four times the daily average. A single shared line gives prospective families a busy tone, with no queue to hold them.
With no menu, every parent call lands at reception and is transferred on by hand. Admissions, finance, and the head's office all start in the same queue.
When term ends, calls keep ringing at empty desks. There is no automatic closure message, no holiday routing, and no record of what was missed.
Same main number, no hardware on site.
A menu from one main number sends callers to admissions, finance, or the head's office, with language options for international schools.
Term-time, holiday, exam, and summer-programme schedules switch automatically, each with its own menu, hours, and closure message.
Handle the enrolment rush with queues that tell callers their position and let them leave a voicemail if the wait runs long.
See call volumes by department and hour, so you can plan admissions team staffing for the next enrolment cycle.
Department heads and admin staff stay reachable on their direct number, in the office, at home during closures, or anywhere.
Give each teacher or department a direct number for parents, and record calls with EU data residency for quality and training.
Yes. Time-based routing lets you define multiple schedules, such as term time, holidays, exam period, and summer programme, and the system switches between them automatically. Each schedule can have its own IVR menu, opening hours, and voicemail message. You change the academic calendar from the dashboard, with no engineer involved.
A multilingual IVR can present a language choice first, for example English, French, or German, then route to language-specific sub-menus and staff. Callers reach team members who speak their language without being transferred repeatedly. You record and update the menus from the web dashboard yourself.
Yes. Voxbi is billed per user, so you can add seasonal admissions staff for the enrolment rush and remove them for the summer. There is no hardware to change and no separate server to buy.
Yes. Voxbi is EU-hosted by default, so call data and recordings stay in EU data centres. You can document recording retention, caller consent, and access controls in your institution's GDPR register and privacy policy.
Yes. Each teacher, department head, or staff member can have a direct number that parents call without going through reception. Numbers can appear on the school website, email signatures, and printed materials, and when someone leaves their number can be reassigned to a colleague from the dashboard.
Start a free trial and build your call flow before the next enrolment peak. No credit card, no hardware, no IT project required.
