Voxbi is a business phone system that runs in a browser tab, so software companies, MSPs, and IT consultancies get a phone platform that fits the rest of the stack. Connect calls to your CRM, run Microsoft Teams as your phone, and put remote engineers on softphone and mobile apps, with no on-site hardware and data kept in the EU.
A ten-second check before you read on.
Distributed staff cannot be reached on the business number, so client calls fall to whoever happens to be in the office. The team is split between who can answer and who cannot.
Call activity sits in the phone system while the work sits in your CRM and ticketing tool. Notes and follow-ups get copied across by hand, or not at all.
Staff switch between Teams and a separate phone tool all day, and adding or removing a person means manual phone-system admin that does not follow how you onboard everyone else.
Same numbers, no hardware on site.
Make and receive external calls directly from Teams, so engineers call and are reached without leaving the tool they already use.
Remote and distributed engineers take business calls on a laptop or phone, on the same Luxembourg number, over any internet connection.
Connect call activity to Odoo or your CRM so calls land where the work already is, instead of in a separate phone tool.
Menus, queues, and time-based routing send support calls to the right engineer or team, set up and changed from the dashboard.
Record, store, and retrieve support calls with EU data residency, for training, quality, and review.
See call volumes, response times, and missed calls by team, client, or engineer, so you can spot where support load is heaviest.
Yes. Voxbi lets engineers make and receive external calls directly from Teams, so the phone system stops being a separate tool. The team keeps the interface they already use for internal collaboration and adds external calling to it.
Yes. The mobile and desktop apps work over any internet connection, home broadband, hotel Wi-Fi, or mobile data, anywhere. Calls use your Luxembourg business number regardless of where the engineer is sitting.
Yes. Voxbi connects to Odoo and other CRMs, so call activity lands alongside the customer record instead of in a separate phone tool. That removes the manual copying of notes after each call.
You manage users yourself from the dashboard, so adding, removing, or reassigning a person happens in seconds with no engineer visit and no ticket. Phone access follows how the team actually changes.
Yes. You keep your existing business numbers, and Voxbi works with standard SIP phones alongside the softphone and mobile apps, so a move does not mean replacing everything at once.
Start a free trial and build your call flow in an afternoon. No credit card, no hardware, no IT project required.
