Voxbi is a business phone system that runs in a browser tab, so every depot, coordinator, and driver connects to one dial plan with no hardware at any site. Link depots across borders on free internal extensions, keep drivers on a business number instead of personal mobiles, and route shift hours automatically. Set it up yourself and keep your data in the EU.
A ten-second check before you read on.
Each site has its own line, and a dispatcher in one depot cannot transfer a caller to a colleague in another without asking them to dial a different number.
Clients reach drivers on personal numbers, so the company has no control over out-of-hours contact and the relationship walks out the door when a driver leaves.
After-hours handling depends on someone remembering to forward calls every evening, and there is no view of how many calls are missed during shift changes.
Same numbers, no hardware at any depot.
Connect every depot and warehouse on one internal dial plan, so teams across borders call each other on short extensions at no cost.
Drivers and coordinators use the business number from a phone or laptop at any site, so personal mobiles are never shared with clients.
Ring all available dispatchers at once or in sequence until someone answers, so calls do not go unanswered during shift changes.
Day shifts, night shifts, weekends, and public holidays route automatically, with no manual forwarding to forget.
Record, store, and retrieve calls with EU data residency, for dispute resolution and training.
See call volumes, missed calls, and peak periods by depot, team, or coordinator, so you can staff to match demand.
Yes. A multi-site dial plan connects all locations on one internal extension list, regardless of country. Calls between sites are free, and each depot can keep its own local number while sharing the same call routing and admin dashboard.
Each driver gets a business number that rings the depot phone and the mobile app at the same time, so they answer wherever they are. Outbound calls from the app also use the business number, so a driver's personal mobile is never visible to clients.
Time-based routing switches automatically at times you define. Day-shift calls ring the main dispatcher hunt group, and night-shift calls can route to an on-call mobile, a smaller after-hours team, or voicemail to email. Public holidays follow a separate calendar that applies across the year.
Yes. You can port existing numbers from your current operator, and they keep working until the switch completes. During migration, depots can run both systems in parallel to avoid disruption to operations.
No. Voxbi is self-serve and runs in a browser tab, so you can deploy across depots without installing hardware at any site. You add users, numbers, and call flows from the dashboard, with support on hand if you want a hand.
Start a free trial and map your depots, drivers, and shifts to a call flow in an afternoon. No credit card, no hardware, no IT project required.
